Romco Aluminates Pvt. Ltd. (“Romco”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, romco.co.in (“Website”).
This Privacy Policy explains how we collect, use, store, and protect information when you visit our Website, submit an enquiry, contact us, or otherwise interact with our online services.
By using this Website, you acknowledge that you have read and understood this Privacy Policy.
About Romco
Romco Aluminates Pvt. Ltd. is an Indian manufacturer of high-purity Fused Alumina ProductsWhite Fused Alumina (WFA), marketed under the ROMALUXRomAlux & ROMBRAX brand, serving abrasiveindustrial and refractory applications.
Registered/Office Address:
AA-15, Civil Township,
Rourkela – 769012, Odisha, India.
Plant Address:
Village Bijabahal, Kuarmunda – 770039,
Sundergarh, Odisha, India.
Email: [email protected]
Phone: +91 661 2461 600
Information We Collect
We may collect information that you voluntarily provide when you interact with our Website, including when you submit an enquiry or contact form.
Depending on your interaction with us, this may include:
- Full name
- Email address
- Telephone/mobile number
- Company or organisation name, where provided
- Subject and details of your enquiry
- Any other information you voluntarily provide to us
We may also automatically collect limited technical information when you visit the website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring to website or source
- Date and time of your visit
- General website usage information
The exact categories of automatically collected information may depend on the analytics, security, hosting, and other technologies implemented on the website.
How We Use Your Information
We may use the information collected through the website for purposes including:
- Responding to enquiries and requests
- Communicating with prospective and existing customers
- Providing information about our products and services
- Understanding and improving our Website and user experience
- Managing customer and business enquiries
- Maintaining website security and preventing misuse
- Responding to requests, feedback, or other communications
- Complying with applicable legal and regulatory requirements
We will use personal information only for legitimate business purposes and in accordance with applicable law.
Enquiry and Contact Forms
When you submit information through a form on our website, we may use the information provided to respond to your enquiry.
Please do not submit sensitive personal information through the website unless specifically requested and necessary for the relevant purpose.
By submitting an enquiry, you confirm that the information provided by you is accurate to the best of your knowledge.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security, and improve the user experience.
Cookies are small text files stored on your device when you visit a website.
Depending on the technologies implemented on the website, cookies may be used for purposes such as
- Essential website functionality
- Website performance and analytics
- Understanding visitor behaviour
- Improving website functionality
- Security and fraud prevention
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the website.
Analytics and Third-Party Services
We may use third-party technologies and service providers to operate, secure, analyze, or improve the Website.
These services may collect information about your interaction with the website in accordance with their own privacy policies.
Examples may include:
- Website analytics services
- Website hosting and infrastructure providers
- Security and performance services
- Form, communication, or email service providers
- Other technology providers required to operate the website
Where third-party services process personal information on our behalf, we take reasonable steps to ensure that such processing is carried out appropriately and in accordance with applicable requirements.
Sharing of Information
We do not sell or rent your personal information.
We may share information where reasonably necessary with:
- Our authorized employees and representatives
- Service providers supporting our website and business operations
- Website hosting, technology, analytics, or security providers
- Professional advisers where necessary
- Government authorities, regulators, courts, or law-enforcement agencies where required by applicable law
We only intend to share information where there is a legitimate business, operational, legal, or regulatory purpose.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through or stored on the Website.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, respond to enquiries, maintain business records, comply with contractual or legal obligations, resolve disputes, and enforce our agreements.
The applicable retention period may vary depending on the nature and purpose of the information.
Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, which may include:
- Requesting information about the personal data we hold about you
- Requesting correction of inaccurate or incomplete information
- Requesting deletion of information where legally permissible
- Withdrawing consent where processing is based on consent
- Raising concerns regarding the processing of your personal information
To exercise an applicable right or raise a privacy-related concern, you may contact us using the details provided below.
We may need to verify your identity before processing certain requests.
Children’s Privacy
The website is intended primarily for business and professional users and is not directed toward children.
We do not knowingly seek to collect personal information from children through the Website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
External Links
The website may contain links to third-party websites, platforms, or services.
Romco is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit through an external link from our website.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
When we make changes, we will update the “Effective Date” displayed at the beginning of this Privacy Policy.
We encourage visitors to review this page periodically for the latest information.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
Romco Aluminates Pvt. Ltd.
Corporate Address – AA-15, Civil Township,
Rourkela – 769012, Odisha, India.
Phone: +91 661 2461 600
Plant Address:
Village Bijabahal, Kuarmunda – 770039,
Sundergarh, Odisha, India.
Applicable Law
This Privacy Policy shall be interpreted and governed in accordance with the applicable laws and regulations of India.
Any disputes relating to this Privacy Policy or the processing of personal information shall be subject to the applicable jurisdiction of the courts in India.